18 Jan

OUTLOOK – UNKNOWN UNKNOWN CONTACT

Ha! Found it! For some reason every time I receive an email from a certain user, they appear as Unknown Unknown, even though they are in my Contacts correctly. It turns out their Personal Info record on their Microsoft Outlook Exchange mail server has them down as Unknown Unknown.

https://business.forums.bt.com/t5/Archive/Mailbox-is-Unknown-Unknown/td-p/68908

https://business.forums.bt.com/t5/Email-computing-hosting-domains/E-Mail-from-name-has-changed-to-Unknown-Unknown/td-p/80712